What's the problem?
If these don't answer your question, please get in touch.
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I don’t hear any sound
If you’re having issues with any apps not playing sound on your iPad or iPhone here are a few things to try:
- The iPad could be muted even if other apps are working. Check the switch on the side of the device to make sure it’s not set to mute. Here is how to check if your iPad could be unintentionally muted.
- Restart your iPad. Hold the top button down until the red slider appears to turn it off. After you’ve turned it off hold the button again to turn it back on.
- Reinstall the app from the App Store. you will never be charged twice for an app you’ve purchased.